Delivery Policy

Last Updated: June 2024

At Thread Drops, we strive to deliver your orders as quickly and efficiently as possible. We use a fully tracked service to ensure your items reach you safely. Please read below for estimated delivery times and important information regarding our shipping process.

Delivery Times

• United Kingdom: 3-5 working days
• United States: 5-10 working days
• Europe: 4-9 working days
• Rest of the World: 10-20 working days

Important Information

While we aim to meet these delivery times, please note that they are estimates and can vary due to several factors beyond our control, such as:

• Courier Service Delays: Delivery times depend on the courier services and their ability to deliver within the specified timeframes.
• Customs and Import Processes: International shipments may be subject to customs clearance procedures which can cause delays.
• Global Factors: Events such as pandemics, natural disasters, or political unrest can impact delivery times.
• High Demand Periods: During peak shopping seasons like holidays, there may be additional delays.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on the courier's website. If you encounter any issues with tracking your order, please contact our customer service team for assistance.

Shipping Costs

Shipping costs will be calculated at checkout based on your location and the weight of your order. Any additional customs charges or import duties are the responsibility of the recipient.

Contact Us

If you have any questions or concerns about your delivery, please contact us direct through our contact us page.

We are committed to providing you with the best possible shopping experience and will do everything we can to ensure your order is delivered promptly.